A Proud History - 2000s

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2000
Roadway and its subsidiary, Reimer Express Lines Ltd. of Canada, receive system-wide ISO 9002 certification. Roadway is the only LTL carrier whose entire freight network and management systems are certified to the ISO international quality standards for shipping goods from pickup to delivery.

Roadway expands sleeper operations to provide faster transit between major metro areas and broaden regional coverage.

Roadway begins installing Roadway Digital Dispatch (RDD), a two-way messaging and vehicle tracking system for pickup and delivery operations. RDD provides automatic vehicle tracking via global positioning satellite technology. Roadway is the first LTL carrier to combine cellular and satellite technologies for gathering and sending data along pickup and delivery routes.

Roadway driver Ken Epley is named national champion at the ATA National Truck Driving Championships.


2001
Roadway Express forms a holding company called Roadway Corporation to build a portfolio of strategically linked companies.

Roadway continues to improve Web-based services. The eTracking application, which customers can use to request shipment status updates via e-mail, is added to Roadway's public Web site, roadway.com.

Roadway cuts transit times on more than 20,000 lanes in the largest single service standard reduction to date. As a result, deliveries on metro area and regional lanes are one to two days faster throughout Roadway's entire system.

Roadway is approved for the Customs Self-Assessment (CSA) program of the Canadian government. This program for Canadian imports speeds clearances for importers and carriers who provide data electronically.

Roadway introduces Sealed Trailer Service, which provides extra protection for standard transit shipments that require extra security.

Roadway launches a competition for Roadway dockworkers modeled on the driving competitions sponsored by the American Trucking Associations. The Professional Freight Handlers Competition is designed to recognize safety performance on Roadway's loading docks.

Roadway driver David McDonald is named national champion in the twin trailers class at the ATA National Truck Driving Championships.


2002
August 17, 2002 - Roadway driver Richard Seigle is National Champion, 3-axle category, at the ATA National Truck Driving Championships held in Milwaukee, Wisconsin.

Roadway driver Richard Seigle is named national champion in the three-axle class at the 2002 National Truck Driving Championships.

Roadway works with federal agencies to help develop the transportation requirements for the Customs-Trade Partnership Against Terrorism (C-TPAT) program of the U.S. government, the Partners in Protection (PIP) program of the Canadian government, and the Free and Secure Trade (FAST) program of the Canadian and U.S. governments.

Roadway becomes the first major LTL carrier in North America to transmit shipment data through Canada Customs' new electronic data interchange system. The system enables a customs officer to scan a bar code and the Roadway driver's registration to authorize the truck to proceed.

Roadway introduces a door-to-door service for air freight shipments in all 50 states and Puerto Rico, expands international export services, and introduces import services for overseas shipments.

Transit times on more than 35,000 lanes were cut in 2002 in the largest single service standard reduction in company history. This speed initiative affects every terminal in Roadway's network.


2003
Roadway driver Greg Nauert is National Champion, 3-axle category, at the ATA National Truck Driving Championships held in Columbus, Ohio.
 
Roadway is among the first carriers authorized to participate in the
C-TPAT, PIP and FAST programs for protecting the supply chain.

Roadway and Reimer are certified to ISO 9001: 2000 international quality standards.

Roadway launches Sealed Divider Service, which provides added security for LTL shipments in transit.

Roadway Express becomes part of the newly formed Yellow Roadway Corporation.


2004
Roadway establishes 76 local Customer Care Teams focused on specific customers and markets. Roadway is the only carrier with highly trained local teams providing superior service and individualized transportation solutions for customers.

Roadway launchesTime-Advantage® Service, a highly reliable and competitively priced option for customers who need expedited transit via ground or air but not necessarily a guarantee.

Roadway expands guaranteed Time-Critical Service to include multi-day delivery windows. With the new Time-Advantage® Service and guaranteed Time-Critical Service, customers have more options than ever for deliveries via ground or air at any speed and any hour anywhere in North America, with or without a guarantee.

Roadway becomes the first transportation provider to automatically provide a delivery guarantee for tradeshow shipments at no additional charge. Delivery guarantees for Sealed Divider and Sealed Trailer services, which provide extra protection to standard transit shipments during transit, are also introduced.


2005
Roadway Express celebrates its 75th anniversary. February 22, Founder’s Day, marks the company’s first shipment between Akron, Ohio, and St. Louis, Missouri, back in 1930.




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