Roadway Express is dedicated to providing our customers with the best possible service in the industry. The next step in this evolution is our exclusive Customer Care Teams.
A Customer Care Team is just that - a team designed to surround you with highly trained professionals dedicated to responding to your needs and delivering superior value for you.
Streamlined for fast decision-making, all Roadway employees are working individually and together to understand your business and deliver transportation solutions to you.
Contact your Customer Care Team
Pickup & Delivery Driver
From on-time pickup to delivery, we strive
to anticipate your every need. Your professional Pickup & Delivery
Driver understands your business and time constraints and
can be trusted to take good care of your shipment and your
business.
Customer
Care Specialist
Your Customer Care Specialist provides premium customer
service and first-call resolution for prompt, accurate answers in just seconds.
Empowered to make decisions to satisfy you, they create solutions based
on your needs and challenges you face in your business.
Account Representative
With a thorough understanding of your business, your Account Representative can
develop a total shipping solution just for you. Knowledgeable about your supply chain, distribution
patterns and selling organization, they help you find ways to manage your business more efficiently.
Easily accessible, they anticipate and respond to your needs.
Inside Sales Representative
Working closely with the members of your
Customer Care Team, your Inside Sales Representative understands
your business and communicates your needs throughout our organization.
Providing you twice the resources you've had in the past, your
Inside Sales Representative can customize a solution, whatever
the challenge. Plus, your inside sales rep is just a phone call
away.
