"Your website is set up so that anybody could use it. Although it is simple to use, it is also packed with good, USEABLE information in a logical format. It is fast and well laid out and it is evident that it is customer focused. Again, great job!"
-Customer
"I just want to let you know that you have an effective and crisp website. I had to find a number quick for a certain hub and I found it in seconds due to the format of your site. Keep up the good work."
-Customer, Dallas, TX
"I would like to take this opportunity to say thanks for making your Web site so easy to navigate. Just recently I had reason to go to several different trucking company's sites. Most are rather difficult to decipher, yours was a breeze. Thanks again."
-Customer, Greenville, SC
"Your website has been invaluable to me for tracking, obtaining copies of delivery receipts, bills of lading, as well as gathering current invoice and rate information. I consider it one of the most effective tools available
to perform my transportation tasks. Thanks.... I'm not sure how I would function in my job without it."
-Customer, Newark, DE
"A quick comment on how helpful your website is for tracking shipments & getting signed delivery receipts. A lot of carriers could take lessons from your site. Thank you."
-Customer, Aurora, CO
"I just want to say that I LOVE your web site. Getting a POD is as easy as 1-2-3. I didn't have to go through the hassle of getting a password...thanks for making my job a whole lot easier."
-Customer, Customer Service, Agawam, MA
"It is possibly the best site I have come across on the internet."
-Customer,
United Kingdom
"I just wanted to say thank you for having such a wonderful site. I truly wish that all other trucking companies could model their site after Roadway's. It is very user friendly and a huge help to me in my daily job duties. Being able to have quick access to a BOL or POD is very important and you folks have made it easy to access, easy to print and made my job a little easier. THANK YOU!"
-Customer, Retail Credit Clerk, Winston-Salem, NC
"Roadway has the best Web site of any transportation company I have seen. It is very easy to get any information that I need without calling customer service."
-Customer, Inventory Clerk, Tustin, CA
"...your website is great. It is very easy to use, clean, straight-forward, and requires no password to print BOL's...I wanted to let you know that you guys have done an excellent job on this web site and we appreciate it."
-Customer, Logistics Associate
"Using the Web site to check status on my claims, POD and (tracking) has helped me a lot when I needed to follow-up. Mahalo for your great website."
Customer, Enfield, CT
"Your web site is, by far, the best design and feature packed of all the delivery carriers. I am especially fond of the POD in JPEG format... GREAT IDEA! Keep up the good work, you make my life as a customer service rep much, much easier!"
- Customer, Cucamonga, CA
"My job has been easier since using the Roadway Web to obtain information, rates, POD's, and other related issues pertaining to I/B & O/B shipments...I have eliminated telephone calls to our local terminals quite a bit. In the future I plan on trying other features to get the job done."
-Customer, Purchasing Manager, Honolulu, HI
"I was in need of a copy of a freight bill to dispute charges bill to my location and, due to the time, knew I would have to get it from your website."
"I would like to thank you for the website operation in providing me with the copies I needed, the clarity of the copies, and the ease at which it took to get them. This allowed me to refute a 1400 dollar freight charge and bill the proper location before end of month was completed. It is nice to find a true user friendly website."
-Customer, Office Administrator, Portage, MI
"I truly enjoyed your web site and found a lot of important and interesting facts about you company. Your web site was laid out well and I commend whomever set the site up."
-Web surfer, College Student, University Park, PA
"Your site is great. It answered my questions with ease and helped me get to the place I needed to be to accomplish the goal my customer and I required."
-Customer, Mendota, MN
"Your [my.roadway] site is much better in all aspects when
compared to other carriers' sites. I typically deal with 5-10 LTL carriers'
internet sites daily and feel yours is by far the best. Thanks!"
-Customer, Freight Accounts Payable Analyst
"Just shipped my first shipment from your Web site. Thought the
site was very easy and convenient to use."
-Customer,
Parts/Shipping Manager, Minnetonka, MN
"I think using (my.roadway.com
and www.roadway.com) are a great way of doing business. Most
efficient."
-Customer, Direct Billing Administrator, Arroyo Grande, CA
"Great Web site. Very interesting. I will be back."
-Web surfer, Winder, GA
"I often use web sites to track shipments for two different companies, and I want to compliment the Roadway site. Yours is extremely easy to use. Thank you for not making me sign in (with yet another user name and password to remember) just to get the status of a shipment."
-Customer, Memphis, Tennessee
"I really like all the information I can pull from your Web site,
tracking, invoicing, etc. Well designed and very informative. Keep up the good
work."
-Customer,
Traffic Clerk, Stittsville, ON
"I was delighted to see how easy it was to actually view and print
a copy of the proof of delivery. Thank you so much for doing your job so well.
I really appreciate all your efforts!"
-Customer,
Danville, KY
"Nice site. I especially like being able to look at bills of lading
on the screen and being able to print them from that screen."
-Customer, Owner, Wallingford , CT
"I am impressed with your Web site and amazed at how much is
now available to the customer online."
-Retired Employee (Customer Service Rep.), Morrow, GA
"Loved the Web site. Easy to navigate, very informative. Really
enjoyed the "Diner" page. Keep up the good work!"
-Just surfing, Denver, CO
"This is a great Web site. I am able to track online, which
makes my work more efficient. Thank you so much."
-Customer, Administrative Assistant, Carrollton, TX
"Your Web site is one of the best sites I have visited. It is
good to see a company use technology to its advantage."
-Airline Dispatcher, Loomis, CA
"Love your tracking Web site. Saves valuable time for everyone
involved in the shipment."
-Sales Assistant, Ft. Lauderdale, FL
"This site is great. I check it out from time to time to keep up on the latest happenings.
The whole family loves it."
-Tractor/Trailer Driver, Springfield, MA
"Your Web site is wonderful, great graphics, professional,
well worded, and certainly one to be proud of!...At age 50+ I'm difficult to
impress, however, your Web site impressed me from arrival through my perusal
and message left! Well done! Congratulations! I shall return often to your user
friendly site."
-Tampa, Florida
"I really like how you have set this site up. It is unlike any other site that I have looked at."
-College Student, Huntington, WV
"I find your Web page to be very informative and put together
very well. Your employees are very courteous, and what I consider to be the
true 'knights' of the highway."
-Kingsport, TN
"As a roadway employee, it has been a long time since I have logged
into the Web site - you folks have done well. Don't stop. Keep the enhancements
coming."
-District Safety Manager, Irving, TX
"Great site. Love the tracking and the POD ability."
-Warehouse Clerk, Seagrove, NC
"I was just surfing the net for transportation related sites
and thought that it was really well done."
-Hartford, CT
"I love being able to use all the services on-line. Of
all the trucking companies that I have to trace shipments on, yours is the best."
-Grand Rapids, MI
"Since attending Debra Canale's [Roadway Marketing Information
Specialist] Introduction-to-the-Internet Workshop at the Society of Competitive
Intelligence Professionals 1999 Annual Conference, I have always made a point
to use Roadway Express' Business Resource Center
as a means to researching and analyzing my internet information-needs."
-Montreal, QC
Read what people have to say about OUR COMPANY
We'd like to know what you think about our site. Email us at webmaster@roadway.com.
