Call the Customer Care Team at your service center.
If you'd like to start doing business with Roadway and set up an account, click here.
If you'd like to ship right away without setting up an account, click here.
If you have a question or are having technical problems with an application on either www.roadway.com or my.roadway.com, scan the list below for specific contact information. If the numbers listed below don't fit your need, feel free to email us or call your Customer Care Team so we may better assist you.
View a list of departments/contacts at our Akron General Office.
Get directions to the Akron General Office of Roadway.
| Have questions about your shipment moving across the Mexico border? | Contact a Roadway Border Ambassador |
| Need rates, transit times or have general questions about shipping with us? (U.S & Canada Shipments) | Call your Customer Care Team |
| Need rates, transit times and documentation for global shipments? | International Hotline 1-800-468-5739; International@roadway.com |
| Time-based shipment? | Call Time-Critical™ Services-- 1-888-550-9800 |
| Want volume rate quotes? | Call Roadway Volume Sales-- 1-800-920-1000 |
| Want Exhibit Service info? | Call our Exhibit Coordinators-- 1-800-531-3976 or email: Michael.Ely@roadway.com |
| Need access to our complete information database via phone? | Automated Voice Response System 1-800-ROADWAY (1-800-762-3929) |
| Questions about your shipment or shipping documents after viewing the status? Need a proof of delivery faxed to you? | CustomerSat@roadway.com |
| Before emailing, please be sure that you have already visited "Shipping Documents"--our online tool that allows you to view, print, or request a fax for bills of lading, weight and inspection certificates, and delivery receipts. | |
| Forgot your my.roadway password? Questions about logging in or registering? | ecomm@roadway.com |
| Trouble viewing a page or printing? Receiving an error message? | Call Technical Support Hotline-- 1-800-548-0435 or email: ecomm@roadway.com |
| When you encounter one of the problems mentioned above, quit your browser completely and log in again. If the same problem occurs, contact us as indicated. | |
| Feedback about our websites--roadway.com & my.roadway | webmaster@roadway.com |
| Are you a supplier who wants to register with us? | Go to the YRCW (Yellow Roadway Corporation Worldwide) website. Roadway Express is a subsidiary of YRCW. |
| Comments about our driving? | Complete the "How are we driving?" online form. |
| Have stock certificate and share questions? | Call Mike Lang (Investor Relations)-- 440-239-7350 |
| Need info on corporate giving? | Email Jennifer.Bauer@roadway.com |
| To report network abuse originating from our domain... | abuse@roadway.com |
Roadway Corporate Office
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