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Glossary
For more specific definitions, please see the Roadway Tariff 100.
Accessorial Charges (also called “Assessorial Charges”)
Charges made for performing services beyond normal pickup and delivery such as inside delivery or storage charges.
Air Freight Forwarder
An air freight forwarder provides pickup and delivery service under its own tariff, consolidates shipments into larger units, prepares shipping documentation, and tenders shipments to the airlines. Air freight forwarders do not generally operate their own aircraft and may therefore be called "indirect air carriers." Because the air freight forwarder tenders the shipment, the airlines consider the forwarder to be the shipper.
Bill of Lading (B/L)
A bill of lading is a binding contract that serves three main purposes: (1)
a receipt for the goods delivered to the carrier for shipment; (2) a
definition or description of the goods; and (3) evidence of title to
the relative goods,
if “negotiable.” Complete the BOL
online.
Regional Service Center (Breakbulk)
A regional service center (or "breakbulk") is a consolidation and distribution center for shipments in the Roadway system where shipments from smaller facilities and from other regional service centers are unloaded and consolidated. A regional service center may have its own city operation. For example: Shipments destined for Texas from several New England states will be consolidated at our Stroudsburg, PA regional service center for forwarding to Texas.
Cartage Agent
A carrier that performs pickup or delivery in areas that Roadway does not service.
- Shipment is in the possession of Cartage Agent, not Roadway.
- Cartage agents use their own paperwork while transporting the shipment.
- Roadway does not track the shipment while it is in the cartage agent's possession.
- When Roadway gives a shipment to a cartage agent for delivery, the shipment is considered to be "delivered" in the Roadway tracking tool.
Claim
Cargo Claim -A "Cargo Claim" is a demand made upon a transportation company for payment due to shipment loss or damage alleged to have occurred while shipment was in the possession of carrier. Under the terms and conditions of the Uniform Bill of Lading, all cargo claims must be filed within 9 months. Check the status or file a cargo claim.
Overcharge Claim-"Overcharge Claims" are demands upon a transportation company for the refund of an overcharge from the erroneous application of rates, weights, and assessment of shipment charges. Check the status or file an overcharge claim.
 Help with claims
Commodity
Any article of commerce. Goods shipped.
Consignee
The person or place where a shipment will be transferred for the last time (destination); the individual or organization to whom the shipment is addressed.
Delivery Receipt
Document dated and signed by consignee or its agent at the time of delivery
stating the condition of the goods at delivery. The signed delivery receipt is returned to the driver for retention at the service center as proof of
delivery. The customer retains the remaining copy.
Shipment or Goods (Freight)
Any commodity being transported.
 See examples of how shipments are typically packaged
Shipment (Freight) Bill
Shipping document that gives a description of the shipment--its weight,
amount of charges, taxes, and whether the bill is collect or prepaid. If
bill is prepaid, shipment charges are paid by shipper. If bill is collect,
shipment charges are paid by the receiver of the goods or a third party.
Hazardous Material
Hazardous material is defined by the U.S. Department of Transportation in
accordance with the Federal Hazardous Material Law. A substance or material
may be designated as hazardous if the transportation of the material in a
particular amount and form poses an unreasonable risk to health and safety
or property.
Hazardous material includes: explosives, radioactive
materials, etiologic agents, flammable or combustible liquids or solids,
poisons, oxidizing
or corrosive materials, and compressed gases. For more information,
go to the U.S. DOT web site at http://hazmat.dot.gov.
Less-Than-Truckload (LTL)
Goods from several shippers are loaded onto one trailer. Each shipment
usually weighs less than 10,000 pounds. Roadway is primarily an LTL carrier
moving shipments from origin to destination. Roadway, headquartered in
Akron, Ohio, is a leading transporter of industrial, commercial and retail
goods. We offer a variety of innovative services to meet your transportation
needs, including Time-Critical™, Roadway Time-Advantage™, Exhibit
Transportation Services and the patented Roadway Sealed Divider™ Service.
We provide seamless transportation between all 50 states, Canada, Mexico and
Puerto Rico.
Less-Than-Truckload contrasts with truckload or Volume Shipping where only
one shipment from one shipper is loaded in a trailer.
Learn about our truckload service.
Minimum Charge
The lowest charge for which a shipment will be handled after discount and/or adjustment.
National Motor Freight Classification (NMFC)
Industry standard tariff published by motor carriers, which contains rules,
descriptions, and rating for all commodities. Used to classify shipments for
the purpose of rating the freight bill. More information about shipment
classes and the NMFC can be found at www.nmfta.org.
To determine the classification of your shipment, contact your local service
center.
Payment Terms
Generally, the shipper is responsible for payment of prepaid shipments and the
consignee is responsible on collect shipment. Payments may also be handled
by a third party indicated as payor on the shipping papers.
PRO
An acronym for "progressive rotating order." A PRO number is
assigned to each shipment and serves as a tracking number and a Roadway invoice
number.
Service Center
A Roadway facility. Find your local service center.
Shipping Documents
Papers accompanying a shipment as it moves through the Roadway system. Visit the Roadway forms library for required forms.
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