AKRON, Ohio-April 25, 2000-Roadway Express, Inc.(NASDAQ: ROAD) was named the "2000 LTL Nationwide Carrier of the Year" by the National Small Shipments Traffic Conference (NASSTRAC). James D.Staley,president and chief operating officer for Roadway accepted the award from Peter Bradley, Chief Editor for Logistics Management & Distribution Report and John S.DuBiel, Provider Relations Committee Chairman,NASSTRAC, on April 25, in Naples, Fla.
NASSTRAC members are shippers who manage their companies' less-than-truckload and small-package shipments. They vote for the carriers they recognize as having superior performance in the LTL field. The criteria for rating the carriers' performance includes
electronic-data interface (EDI), innovation in quality service products, satellite tracking and other technology,service performance, loss and damage claims ratios, rating and billing accuracy, and support of the association and its legislative goals.
"It's such an honor to be recognized by our customers,without whose support the success of Roadway would not be possible," said Staley. "The NASSTRAC award fills our employees with pride and confirms the company's commitment to continually focus on our customers changing needs and deploying systems and processes that ensure customer satisfaction."
Roadway has won the LTL Carrier of the Year Award for 11 consecutive years, and 12 of the 14 years the award has been given. The Company was selected the best in its category from a field of nationwide, regional or multi-regional less-than-truckload carriers. The Carrier of the Year program is co-sponsored by NAASTRAC and Logistics Management and Distribution Report, a trade magazine for buyers of logistics services.
"With increased performance expectations from the marketplace, it's especially gratifying to receive such a prestigious award from NASSTRAC," stated Michael Murphy, senior vice president of corporate sales for the carrier. "We look forward to building on our strong
relationships with our customers and new opportunities that present themselves as the business environment continues to evolve."
"The Carrier of the Year Awards are designed to recognize companies that are leaders in the industry,offering outstanding service and innovative programs in the marketplace," said Debra Phillips, Executive Director,NASSTRAC. "We congratulate Roadway for being chosen
by our members to receive this award."
DuBiel stated, "We value our associate members and their participation in NASSTRAC."
