On October 13, 2000, P&D Driver Milton Herren was just beginning his route. He was making a delivery at a customer's dock when the receiving clerk was stung in the neck by a bee. Knowing she was allergic to bees, she began to panic. Milton immediately went to her aid to calm her down, afraid that if she panicked her throat would swell, cutting off her airway. He found a first aid kit and informed the clerk to hold alcohol on the sting while he called 911. Milton stayed with her until the ambulance arrived to take her to the hospital.
A week later the clerk called the terminal to thank Milton for all he had done. The paramedics told her that if Milton had not taken quick action by putting the alcohol on the sting, her outcome could have been deadly.
