Service Guide
The Roadway Service Guide provides details on all of our transportation and information services along with tips for shipment and documentation preparation.
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Intro: Cover, Table of Contents, and President's Letter
Chapter One: North American Services
- How to Use the Online Routing Tool
- Personalized Service and Solutions
- North America Service Map
- Homeland Security, FAST, C-TPAT, PIP Certified
- Helping Improve Transborder Trade
- Time-Based Services
- Canada Services
- Alaska, Puerto Rico, Hawaii Services
- Moving Goods Across the Border Flow Chart
- Mexico Services
- Exhibit Services
- Volume Services
- Sealed Divider Services
- Custom Solutions
- Cold-Sensitive Products
- Hazardous Materials and FAQs
Chapter Two: Global Services
- Global Coverage and Map
- Container Specifications
- Global Shipping Information and FAQs
Chapter Three: How to Ship with Roadway
- How to Get Information on your Shipments
- my.roadway.com
- Rating Application at my.roadway.com
- Your Bill of Lading
- Export Documentation
- Labeling and Packaging
- Calculate Density
- Trailer Loading Guide and FAQs
Chapter Four: Enhanced Service Options (Effective March 10, 2008)
- Explanation of Enhanced Service Options
- Fuel Surcharge
- Shipment that Fills to Capacity
- Summary of Released Value Commodities
- Released and Actual Value
Chapter Five: Roadway—A History of Service and Safety
- Safety Milestones
- Tips on Sharing the Road Safely with Trucks
- Twelve Tips for Safe Driving
Chapter Six: Additional Items
- North America Service Center Listing
- Certificate of Insurance
- Hazardous Materials Permit
