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Alaska
Roadway Anchorage, AK service center provides direct service through Tacoma, WA to Anchorage areas and interline coverage to points beyond. Southeastern Alaska points are interlined through the Roadway Seattle, WA service center.
Benefits
- Single-carrier responsibility
- Container loading in Tacoma, WA
- Two sailings from the port of Tacoma, WA, ensure the best possible service. A third sailing is added during the summer season
- Direct contact and communication with customers through Roadway personnel in Alaska
- Single invoice and itemized charges
- Full liability coverage on your shipment
- Service to and from all major points in Alaska
- Full-container load (FCL) and less-than-container load (LCL) services are available
- Special 30-day discount for new Hawaii and Guam service customers by calling 1-800-INTL-REX (1-800-468-5739)
Available Services
- Door-to-door: Pickup to delivery at consignee door
- Door-to-port: Pickup to destination port (no delivery)
- Port-to-door: Origin port to consignee door (no pickup)
- Port-to-port: Ocean service only (no pickup or delivery)
Rating & Billing
- Single invoicing with itemized charges
- Flexible billing choices:
- Prepaid to destination
- Collect to destination
- Prepaid to Seattle and collect beyond
- Prepaid to Anchorage and collect beyond
- Full-container load (FCL) and less-than-container load (LCL) services are available
Sailing Schedule
- From Tacoma, WA, sailing dates are Thursday and Saturday with three days to Anchorage
- Delivery in Alaska is done via truck, air, or ferry, (also part of Roadway single carrier service)
- Your entire move is delivered to you on a single invoice
Tracking
Roadway provides several ways to track your shipment. Receive status updates:
- Via email with Roadway eTracking tool
- Online at roadway.com Tracking to view a single shipment's status. To track all your shipments, log onto my.roadway.com--the Roadway secure, customer website
- Via Roadway voice response system by calling 1-800-ROADWAY (1-800-762-3929) in the U.S., Canada and Puerto Rico
Advantages
Fastest service in the industry
- U.S. inland service to the port--the quickest, both longhaul and regional
- We are the consolidator--no third-party consolidators used
- We run two-to-three sailings per week compared to one-to-two from our competitors
- Roadway integrated network
- Single-carrier responsibility with door-to-door service
- Less handling and transfer equals less damage and if it occurs, only one carrier to deal with
- Customer Care Team at origin and destination
- Single invoice billing convenience and better accuracy
- ISO 9001-2000 Certified
Technology
Access to shipment information day or night via:
Pricing Flexibility
- The U.S. inland rate carries your customers discount
- The ocean rate can be negotiated and pricing published in Tariff 206
- Special 30-day discount for new Alaska service customers by calling 1-800-INTL-REX (1-800-468-5739)
Service Center Location
Anchorage (879)
2040 E. 79th Ave.
Anchorage, AK 99507
(AK Only): 888-692-5462
Customer Service: 907-344-0099
Fax: 907-344-0939
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