Mexico

Border Ambassadors

Roadway customers shipping to and from Canada and Mexico will enjoy a border crossing experience unlike anything available in the market with our Border Ambassador™ Service.

Our experienced border ambassadors ensure the fastest and easiest border crossing for through shipments.

Roadway Border Ambassadors
  • Monitor your shipment's progress across the border.
  • Advise you if there's a delay.
  • Explain what we're doing to resolve it.

You receive personal attention, electronic visibility of shipments, single point of contact and door-to-door service. Border ambassadors track the progress of every shipment as it clears the border. We act on behalf of our customers by working with the brokers and forwarders to expedite border crossings. And we continuously follow-up on the shipment's status until it has crossed the border.

Once your shipment crosses the border, we continue monitoring it to destination.

Border Ambassador Services
  • One company from pickup to delivery
  • One invoice
  • Dedicated linehaul units with continuous satellite tracking during move within Mexico
  • Radio-dispatched pickup and delivery units
  • Scheduled service to and from the border
  • Employees trained with the same operational procedures as in the U.S. and Canada
  • Service centers in Mexico operate within the same standards as those in the U.S. and Canada
  • Personal assistance, when you call toll-free for more information 1-800-INTL-REX (1-800-468-5739) or 01-800-874-2000 (in Mexico only)

Questions?

Call 1-800-INTL-REX
1-800-468-5739 (U.S.)
01-800-874-2000 (Mexico).

News:

Related Links:

C-TPAT, PIP, FAST, ACE

USA Customs

Mexico/US Border Waiting Times

USA Ports of Entry

Translation Site

US Forwarding Agents in Laredo, TX
For US companies moving freight in or out of Mexico and in need of a freight forwarder.

Customs Brokers in Nuevo Laredo, MX
For Mexican companies moving freight in or out of the US and in need of a customs broker.

Guide to Homeland Security Acronyms:

FAST: United States and Canadian Free and Secure Trade
C-TPAT: Customs-Trade Partnership Against Terrorism
CSA: Customs Self Assessment
PIP: Partners in Protection
ACE: Automated Commercial Environment



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