Roadway

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Service Center
A Roadway Express facility. Find your local service center.

Shipper's Agent
A "Shipper's Agent" is not a carrier, freight forwarder, or broker. Shipper's agents generally arrange for the transportation of truckload or container load shipments. Shipper's agents commonly provide services related to warehousing or loading and unloading. (See also "Freight Forwarder" and "Broker)

Shipping Documents
Papers accompanying a shipment as it moves through the Roadway system, including bills of lading (PDF), packing slips (PDF), customs paperwork, manifests and shipment bills.

Shortage
The number of units received is less than quantity shown on shipping documents. The outstanding shipment may be delivered later.
Help with reporting a shortage

Tariff
A "Tariff" is a document setting forth applicable rules, rates, and charges for the movement of goods. A tariff sets forth a contract of carriage for the shipper, the consignee, and the carrier. Since January 1, 1996, motor carriers are not required to "publish" tariffs. However, in accordance with federal law, tariffs must be provided to a shipper upon request.

Third-Party
Third-party other than the shipper or consignee that is ultimately responsible for paying the shipment charges.

Truckload (TL)
Large-volume shipment from a single customer that weighs over 10,000 pounds or takes up the trailer space so no other shipment can be loaded.
Volume shipping

Truck Tonnage
The weight (in tons) of shipment transported by truck.

UN Number
An internationally accepted 4-digit number used to identify hazardous material.

Waybill
A "Waybill" is a non-negotiable document prepared by or on behalf of the carrier at the point of shipment origin. The document shows point of origin, destination, route, consignor, consignee, description of shipment, and amount charged for the transport service. See air waybill.

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