These self-serve applications will help you with your cargo claims, eTracking, finding a service center, finding a shipping form, claims, pickup, rating and routing, along with providing additional other shipping tools.
Check your cargo claims status. Other resources include: How to Submit a Claim, Frequently Asked Questions, What You Should Know About Cargo Loss and Damage Claims, Summary Guide to Cargo Claim Liability, and a Download of the Roadway Inspection Report Form (ISC-219).
Enter a PRO number to eTrack all of your new shipments. Select a notification option. Request documentation. Choose to receive text emails or text and graphics emails.
Find your service center and your customer care team by entering your zip/postal code. You can also search by state or province. Canada, Mexico, Puerto Rico and Guam service center information is also available.
Key transportation forms are available to view online or download and print. Forms range from the Roadway Straight Bill of Lading, General Bill of Lading (non-Roadway), VICS Standard Bill of Lading, E•Z EXPORT®: Canada, Canada Customs Invoice, Orden de Servicio (Mexico Bill of Lading), E•Z EXPORT®: Mexico, E•Z EXPORT®: Ocean, Exhibit Bill of Lading, Commercial Invoice, Shipper's Export Declarations, NAFTA Certificate of Origin, Air Waybill, to a variety of other product forms and downloads, along with help for completing forms.
File a guaranteed service billing adjustment or find out the status of your billing adjustment.
File an overcharge claim or find the status of your overcharge claim.
Send an electronic pickup request for locations within the contiguous 48 U.S. states and Canada.
Tell us about your shipment and receive a quote based on list rates.
View, print, or request a fax for bills of lading, weight and inspection certificates, and delivery receipts.
Track your shipment by PRO Number, bill of lading, P.O., or booking number.
