Customer Tools at www.roadway.com

Self-serve applications listed below are available using www.roadway.com. Customers looking to automate and centralize their shipping on the Web sign up for my.roadway.com, our password-protected Web site. Registered shippers have a detailed, customer-specific view inside Roadway's systems throughout the entire life cycle of their shipment. Learn more about my.roadway.


Tracking
Track up to 10 shipments at one time. Track by either Roadway PRO Number, bill of lading, purchase order or booking number.

Shipping Documents (Proof of Delivery)
View and print proof of delivery documents from your desktop computer in as little as 30 seconds.

Find a Service Center
Enter a zip code or select a state to receive the address and phone number of the Roadway service center nearest you.

eTracking
Receive status updates via email for your shipment. Choose one of the following notification options:

Rating and Routing
Get a detailed rate quote for up to six shipments based on the weight, class and expanded service options selected.

Cargo Claims Status
Check the status of up to 10 claims or download the necessary forms to file a claim.

Overcharge Claims
File an overcharge claim or find out the status of a pending claim.

Pickup Request
Request a shipment pickup by simply completing an online form and clicking the submit button.

Forms Library
Check out our Shipping Forms Library to print or complete documents, such as the bill of lading.

my.roadway.com
Our most comprehensive tool, exclusively for our customers. Manage proprietary, real-time information in a secure, password-protected Web site. Business-critical information about your shipments, your invoices, your reports, and more. Read the benefits and sign up now.




Quick Links